It is with great pleasure that I am addressing on the best and the most efficient customer service that was provided to me while I worked with you.
I have worked with several manufactures, but the 100% satisfaction was delivered only by your company. Accurate information, timely manner, guarantees, and great efficiency was delivered by you.
Even though I am back in the USA and still working on with you for individual products where, once again, you have delivered 100% satisfaction, if I think of opening a business again , I will knock only at your doors. You deliver outstanding service, 100% satisfaction and timed delivery.
All the best, Sonia, New York, USA
Jhony - Mumbai
April 21, 2019
Very Much Impressed
Dear Ravi,
Today we have gone live with our project and distributed the gifts to our team in Indonesia. Team was very much impressed with the idea and design of gift.
It was great experience working with you and your team, with all goods delivered on time and with expected quality. Looking forward to continue the same in future.
Regards, Jhony Gajwani
Saurabh Kanchan - Mangalore
July 9, 2018
Personalized customer service
Dear Mr. Ravi
“Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong” – Donald Porter, V.P, British Airways
Dealing with you has been THE best experience I have had till date. No words would be enough to describe your customer-centric approach. Even for a small order like mine, you have gone out of your way and left no stone un-turned in making sure that I, as a customer, am satisfied with the product quality.
I appreciate your efforts and the assistance you offered to me . Your personalized customer service, professionalism and dedication towards your customers are really appreciated. Thanks for taking the time to go the extra mile for me. Your patience and kindness has not gone un-noticed. Thank you for making this experience a pleasurable one.
Please accept my sincerest gratitude for your superior work in the service department. The craftsmanship of the painting is excellent, your attention-to-detail attitude reflects in the quality of the painting. Keep up the splendid work that your are doing.
Truly, a remarkable experience!!!
Wishing you, all the very best, both, professionally and personally.
Best Regards
Saurabh Kanchan – Mangalore
Shilpa Gadey - USA
July 9, 2018
Excellent gift for a reasonable price
It was great to see the products and all of them arrived on time with no damage. Thepackaging was excellent and I really love the marble Vinayak. Certainly an excellent gift for a reasonable price. I am sure to refer your website to my friends and great artwork! Thanks again! ” –Shilpa USA
SHYNEY KURIAN
June 30, 2018
Prompt Response and Support
Hi Ravi,
The Gifts send by you were very much liked by our foreign delegates as well as by us.
Thanks for your prompt response and support shown during the entire transaction.
Thanks & Regards,
Shyney Kurian
WIPRO
Jeet Chugani, Mumbai
May 21, 2018
Full marks for “Committment
Gangamani has never let me down since the many years I have been sourcing Rajasthani craft articles from them.
We had a family function y’day and a week before we decided to source gift articles for distribution at the function. At that moment, I remembered Mr.Ravi Rela, Proprietor of Gangamani who helped me choose the article and rates etc on the phone from his home on a sunday. Since the delivery was urgent and to reach me at Mumbai within 5 working days, the order on the factory was issued the same day and work started on that sunday itself. The consignment was delivered to my house on schedule with no sleep lost on anxiety of failure to deliver or quality etc. Full marks for “Committment”. The articles were well appreciated by the recipients and there is no better service to God than to make people happy and particularly those you don’t know and may not even see. Please continue with the good work that you are doing.
Smita Parekh - Mumbai
May 12, 2018
Stress Free Corporate Gifting
Working with Ravi rela and Gangamani was a super experience … he understood the requirement quickly and fulfilled it well in time on a short notice .
I would recommend gangamani for stress free unique corporate gifting solutions.
Navneet Datta - USA
April 4, 2018
Big order finished within 10 Days
Dear Ravi,
When I called first time from Connecticut, USA inquiring about the handicarft items I was not too sure that I will be really buying anything. You gave us good description and details about items and your business. It was little difficult from our side as we were buying first time from an Indian vendor. But you made things real easy for us. I really appreciate that you went above and beyond to help me out of difficult situations. Your timely and frequent communication was the key. Getting a big order finished, packed and shipped withing 10 days time is really good. Here at ESPN everybody likes the items and everybody is displaying those wooden beauties on their office desks. I wish you all the best for your business and I am confident that if you continue doing this hard work you will always be successful.
Thanks and Regards.
Navneet Datta
ESPN SPORTS USA
Simran - Pune
December 7, 2017
High Quality Products & Timely Delivery
It’s by chance that we stumbled upon this beautiful stall of Ethnic gifts at an Exhibition in Mumbai and there has been no looking back ever since.
Mr.Ravi has this great passion towards his business and ensures the same rubs on to you when you start talking about the business.
Having worked with him for over 5 years now, I can say that his products have been of high export quality, timely delivery and very systemtaic procedure for executing orders. Working with Mr.Ravi has been our pleasure and we hope to take both our businesses to greater heights.
Wishing all the success to Mr.Ravi and his team !!
ESPN Team USA
January 25, 2017
Quality of Product
Hi Ravi, We liked your products very much.We are happy with your Professionalism ,which was visible in the quality of product, timely shipping and communicating about the status. Thank you and hope we will continue to do business with you in future. Thank you Kundil Pulassery – Espn Team
Sonia - New York, USA
Outstanding service
Dear Ravi,
It is with great pleasure that I am addressing on the best and the most efficient customer service that was provided to me while I worked with you.
I have worked with several manufactures, but the 100% satisfaction was delivered only by your company. Accurate information, timely manner, guarantees, and great efficiency was delivered by you.
Even though I am back in the USA and still working on with you for individual products where, once again, you have delivered 100% satisfaction, if I think of opening a business again , I will knock only at your doors. You deliver outstanding service, 100% satisfaction and timed delivery.
All the best, Sonia, New York, USA
Jhony - Mumbai
Very Much Impressed
Dear Ravi,
Today we have gone live with our project and distributed the gifts to our team in Indonesia. Team was very much impressed with the idea and design of gift.
It was great experience working with you and your team, with all goods delivered on time and with expected quality.
Looking forward to continue the same in future.
Regards,
Jhony Gajwani
Saurabh Kanchan - Mangalore
Personalized customer service
Dear Mr. Ravi
“Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong” – Donald Porter, V.P, British Airways
Dealing with you has been THE best experience I have had till date. No words would be enough to describe your customer-centric approach. Even for a small order like mine, you have gone out of your way and left no stone un-turned in making sure that I, as a customer, am satisfied with the product quality.
I appreciate your efforts and the assistance you offered to me . Your personalized customer service, professionalism and dedication towards your customers are really appreciated. Thanks for taking the time to go the extra mile for me. Your patience and kindness has not gone un-noticed. Thank you for making this experience a pleasurable one.
Please accept my sincerest gratitude for your superior work in the service department. The craftsmanship of the painting is excellent, your attention-to-detail attitude reflects in the quality of the painting. Keep up the splendid work that your are doing.
Truly, a remarkable experience!!!
Wishing you, all the very best, both, professionally and personally.
Best Regards
Saurabh Kanchan – Mangalore
Shilpa Gadey - USA
Excellent gift for a reasonable price
It was great to see the products and all of them arrived on time with no damage. The packaging was excellent and I really love the marble Vinayak. Certainly an excellent gift for a reasonable price. I am sure to refer your website to my friends and great artwork! Thanks again! ” –Shilpa USA
SHYNEY KURIAN
Prompt Response and Support
Hi Ravi,
The Gifts send by you were very much liked by our foreign delegates as well as by us.
Thanks for your prompt response and support shown during the entire transaction.
Thanks & Regards,
Shyney Kurian
WIPRO
Jeet Chugani, Mumbai
Full marks for “Committment
Gangamani has never let me down since the many years I have been sourcing Rajasthani craft articles from them.
We had a family function y’day and a week before we decided to source gift articles for distribution at the function. At that moment, I remembered Mr.Ravi Rela, Proprietor of Gangamani who helped me choose the article and rates etc on the phone from his home on a sunday. Since the delivery was urgent and to reach me at Mumbai within 5 working days, the order on the factory was issued the same day and work started on that sunday itself. The consignment was delivered to my house on schedule with no sleep lost on anxiety of failure to deliver or quality etc. Full marks for “Committment”. The articles were well appreciated by the recipients and there is no better service to God than to make people happy and particularly those you don’t know and may not even see.
Please continue with the good work that you are doing.
Smita Parekh - Mumbai
Stress Free Corporate Gifting
Working with Ravi rela and Gangamani was a super experience … he understood the requirement quickly and fulfilled it well in time on a short notice .
I would recommend gangamani for stress free unique corporate gifting solutions.
Navneet Datta - USA
Big order finished within 10 Days
Dear Ravi,
When I called first time from Connecticut, USA inquiring about the handicarft items I was not too sure that I will be really buying anything. You gave us good description and details about items and your business. It was little difficult from our side as we were buying first time from an Indian vendor. But you made things real easy for us. I really appreciate that you went above and beyond to help me out of difficult situations. Your timely and frequent communication was the key. Getting a big order finished, packed and shipped withing 10 days time is really good. Here at ESPN everybody likes the items and everybody is displaying those wooden beauties on their office desks. I wish you all the best for your business and I am confident that if you continue doing this hard work you will always be successful.
Thanks and Regards.
Navneet Datta
ESPN SPORTS USA
Simran - Pune
High Quality Products & Timely Delivery
It’s by chance that we stumbled upon this beautiful stall of Ethnic gifts at an Exhibition in Mumbai and there has been no looking back ever since.
Mr.Ravi has this great passion towards his business and ensures the same rubs on to you when you start talking about the business.
Having worked with him for over 5 years now, I can say that his products have been of high export quality, timely delivery and very systemtaic procedure for executing orders. Working with Mr.Ravi has been our pleasure and we hope to take both our businesses to greater heights.
Wishing all the success to Mr.Ravi and his team !!
ESPN Team USA
Quality of Product
Hi Ravi,
We liked your products very much.We are happy with your Professionalism ,which was visible in the quality of product, timely shipping and communicating about the status. Thank you and hope we will continue to do business with you in future.
Thank you
Kundil Pulassery – Espn Team